Optician

Job Description

We are looking for someone who gets satisfaction from the perfect frame selection, who can translate technical details into language patients understand, and who knows that great eyecare requires both technical skill and human connection. If this describes you, we look forward to meeting you.

Core Responsibilities

• Assessing patient needs and recommending frame and lens selections based on appearance, lifestyle and prescription requirements
• Educating patients about types of lenses and lens enhancements
• Properly fitting new glasses
• Adjusting and repairing of frames as needed
• Supporting doctors by facilitating pre-exam testing, retinal imaging and peripheral vision testing, etc
• Answering telephones, booking and confirmation of appointments

Required Qualifications

• Experience dispensing single vision and multi-focal eyeglasses
• Proficiency with tools and methods for eyeglass adjustment and repair
• Experience in consultative (needs-based) sales, with a proven record of success
• Strong customer service skills with the ability to build rapport with patients
• An eye for fashion and style
• General proficiency with Microsoft Windows and Office
• Strong problem-solving and customer relationship skills
• Aptitude for basic math (add, subtract, multiply, divide, fractions)
• Attention to detail