Optometry Job Offers

A fast-paced, friendly, and fashion-forward optical studio is seeking a motivated and professional Optician to join our team. We’re looking for someone who is passionate about delivering outstanding customer service and who thrives in a dynamic, team-oriented environment.

Key Responsibilities:

• Provide exceptional retail service and support to clients selecting eyewear.
• Accurately frame, measure, fit, and adapt lenses and frames according to written optical prescriptions or specifications.
• Offer expert advice on lens types, frame styles, and eyewear products tailored to individual patient needs.
• Conduct adjustments, repairs, and follow-up care for customers’ eyewear.
• Maintain the professional appearance and cleanliness of the optical studio.
• Assist with lab work including edging and minor repairs (experience required).
• Build lasting rapport with customers through product knowledge and a caring, consultative approach.
• Demonstrate urgency and attentiveness in meeting customer needs and expectations.

Requirements:

• Minimum 2 years of experience in an ophthalmic or optical retail environment.
• Strong customer service and communication skills.
• Proficiency with optical theory and dispensing practices.
• Knowledge of fashion trends and ability to guide clients in frame styling.
• Excellent command of the English language and professional telephone manner.
• Strong organizational and computer skills.
• Ability to multi-task, prioritize, and work independently or as part of a team.
• Detail-oriented and proactive in maintaining a clean and organized workspace.

Ability to commute/relocate:

• West Vancouver, BC: reliably commute or plan to relocate before starting work 

Job Summary
We are seeking a dedicated and knowledgeable Optician to join our team. The ideal candidate will be responsible for assisting customers in selecting eyewear, fitting and adjusting glasses, and ensuring the highest level of customer satisfaction. This role requires a combination of technical skills and excellent interpersonal abilities to provide exceptional service in a retail environment.

Duties

• Assist customers in choosing the right eyewear based on their needs and preferences.
• Perform fittings and adjustments to ensure proper alignment and comfort of eyewear.
• Maintain knowledge of optical products, including lenses, frames, and contact lenses.
• Process orders for eyewear and manage inventory effectively.
• Collaborate with optometrists to ensure accurate prescriptions are filled.
• Educate customers on proper eyewear care and maintenance.
• Utilize optical equipment for lens measurements and adjustments.
• Handle sales transactions efficiently while providing outstanding customer service.
• Assist with clinic operations including checking in patients, fielding phone calls, and other front desk duties as needed.

Skills

• Licensed Optician with the College of Opticians of Ontario
• 2+ years of experience preferred
• Knowledge of optical terminology and products is essential.
• Proficiency in using software systems for patient management is beneficial.
• Excellent communication skills to interact effectively with customers and team members.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Retail management experience is advantageous but not mandatory.
• Compensation between $28-$32 per hour

We are looking for a licensed optician/student optician or an individual with experience dispensing eyewear. We aspire to grow our team by adding a dedicated, enthusiastic individual who is a fast learner, demonstrates excellent communication skills and a passion for providing superb patient care. Being comfortable with computers and technology is an asset.

Primary Responsibilities and Duties: *will include but not be limited to*

-Dispensing eyeglasses - making the appropriate lens recommendations, frame selection, neutralizing eyewear

-Managing the eyeglasses inventory

-Repairing eyeglasses / Adjustments 

-Administrative duties - insurance direct billing, taking payments, answering phone calls, replying to emails

If you feel you would be an asset to our team, please forward your resume.