Optician

Job Description

Job Summary
We are seeking a dedicated and knowledgeable Optician to join our team. The ideal candidate will be responsible for assisting customers in selecting eyewear, fitting and adjusting glasses, and ensuring the highest level of customer satisfaction. This role requires a combination of technical skills and excellent interpersonal abilities to provide exceptional service in a retail environment.

Duties

• Assist customers in choosing the right eyewear based on their needs and preferences.
• Perform fittings and adjustments to ensure proper alignment and comfort of eyewear.
• Maintain knowledge of optical products, including lenses, frames, and contact lenses.
• Process orders for eyewear and manage inventory effectively.
• Collaborate with optometrists to ensure accurate prescriptions are filled.
• Educate customers on proper eyewear care and maintenance.
• Utilize optical equipment for lens measurements and adjustments.
• Handle sales transactions efficiently while providing outstanding customer service.
• Assist with clinic operations including checking in patients, fielding phone calls, and other front desk duties as needed.

Skills

• Licensed Optician with the College of Opticians of Ontario
• 2+ years of experience preferred
• Knowledge of optical terminology and products is essential.
• Proficiency in using software systems for patient management is beneficial.
• Excellent communication skills to interact effectively with customers and team members.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Retail management experience is advantageous but not mandatory.
• Compensation between $28-$32 per hour