LMC Optometry & Eye Care (Thornhill)

Receptionist

Vaughan, ON Permanent Full-time 0-2 years
Job Description
Our growing team is looking for a Receptionist who can work with us in our London clinic.  This is a full-time, permanent position requiring in-office work Monday to Friday.  You will be providing support to our multi-disciplinary teams of endocrinology and optometry.

Responsibilities:
  • greeting patients in person, by telephone and online
  • booking/scheduling appointments
  • replying to email and voicemail messages
  • making recalls and cold calls to book appointments
  • pretesting patients andother auxiliary tests
  • explain procedures and costs to patients
  • collecting payments
  • check-in and check-out patients in the clinic
  • facilitate patient referrals to other healthcare professionals
  • month end reconciliation of invoices and statements
Qualifications:
  • highschool or college graduate
  • excellent verbal and communication skills
  • strong interpersonal skills, friendly and caring, outgoing personality
  • customer service experience is essential
  • confidence in cold calling
  • must be proficient with computers and excel spreadsheets
  • able to follow directions and take personal responsibility 
  • must demonstrate strong time management and organizational skills
  • ability to work independently and in a team setting
  • passion for learing and dealing with people
  • able to follow through on tasks with attention to detail
  • able to multi-task

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Vaughan, Ontario
LMC Optometry & Eye Care (Thornhill)
LMC Healthcare is Canada's largest specialist care provider in diabetes and endocrinology.  We're transforming diabetes care by making it more accessible, comprehensive, and patient-centric than ever before.  LMC has 11 multi-disciplinary centres of excellence.
Address:
1600 Steeles Avenue West, #5,
Vaughan, ON,
L4K 4M2
Phone:
416 606-8887

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