Receptionist
Vaughan, ON
Permanent
Full-time
0-2 years
Job Description
Our growing team is looking for a Receptionist who can work with us in our London clinic. This is a full-time, permanent position requiring in-office work Monday to Friday. You will be providing support to our multi-disciplinary teams of endocrinology and optometry.Responsibilities:
- greeting patients in person, by telephone and online
- booking/scheduling appointments
- replying to email and voicemail messages
- making recalls and cold calls to book appointments
- pretesting patients andother auxiliary tests
- explain procedures and costs to patients
- collecting payments
- check-in and check-out patients in the clinic
- facilitate patient referrals to other healthcare professionals
- month end reconciliation of invoices and statements
- highschool or college graduate
- excellent verbal and communication skills
- strong interpersonal skills, friendly and caring, outgoing personality
- customer service experience is essential
- confidence in cold calling
- must be proficient with computers and excel spreadsheets
- able to follow directions and take personal responsibility
- must demonstrate strong time management and organizational skills
- ability to work independently and in a team setting
- passion for learing and dealing with people
- able to follow through on tasks with attention to detail
- able to multi-task
LMC Healthcare is Canada's largest specialist care provider in diabetes and endocrinology. We're transforming diabetes care by making it more accessible, comprehensive, and patient-centric than ever before. LMC has 11 multi-disciplinary centres of excellence.
Address:
1600 Steeles Avenue West, #5,
1600 Steeles Avenue West, #5,
Vaughan,
ON,
L4K 4M2
Phone:
416 606-8887
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