Receptionist

Job Description

• - greeting patients in person, by telephone, or online
• booking/scheduling appointments
• replying to email and voicemail messages
• making recalls and cold calls to book appointments
• pretesting patients and other auxiliary tests
• explain procedures and costs to patients
• collecting payments
• check-in and check-out patients in the clinic
• facilitate patient referrals to other healthcare professionals
• month end reconciliation of invoices and statements
  Qualifications:
• high school or college graduate
• excellent verbal and communication skills
• strong interpersonal skills, friendly and caring, outgoing personality
• customer service experience is essential
• confidence in cold calling
• must be proficient with computers and excel spread sheets
• able to follow direction and take personal responsibility
• must demonstrate strong time management and organizational skills
• ability to work independentaly and in a team setting
• passion for learning and dealing with people
• able to follow through on tasks with attention to detail
• able to multi task
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