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LMC Optometry & Eye Care (Thornhill)
Posted 21 days ago
Vaughan, ON Permanent Full-time 0-2 years
Our growing team is looking for a Receptionist who can work with us in two of our clinics located in Scarborough and Bayview.  This is a permanent position requiring approximately 30 hours of in-office work, Monday to Thursday.

Responsibilities:
  • - greeting patients in person, by telephone, or online
  • booking/scheduling appointments
  • replying to email and voicemail messages
  • making recalls and cold calls to book appointments
  • pretesting patients and other auxiliary tests
  • explain procedures and costs to patients
  • collecting payments
  • check-in and check-out patients in the clinic
  • facilitate patient referrals to other healthcare professionals
  • month end reconciliation of invoices and statements
    Qualifications:
  • high school or college graduate
  • excellent verbal and communication skills
  • strong interpersonal skills, friendly and caring, outgoing personality
  • customer service experience is essential
  • confidence in cold calling
  • must be proficient with computers and excel spread sheets
  • able to follow direction and take personal responsibility
  • must demonstrate strong time management and organizational skills
  • ability to work independentaly and in a team setting
  • passion for learning and dealing with people
  • able to follow through on tasks with attention to detail
  • able to multi task
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Posted 21 days ago
Vaughan, ON Permanent Full-time 0-2 years
Our growing team is looking for a Receptionist who can work with us in our London clinic.  This is a full-time, permanent position requiring in-office work Monday to Friday.  You will be providing support to our multi-disciplinary teams of endocrinology and optometry.

Responsibilities:
  • greeting patients in person, by telephone and online
  • booking/scheduling appointments
  • replying to email and voicemail messages
  • making recalls and cold calls to book appointments
  • pretesting patients andother auxiliary tests
  • explain procedures and costs to patients
  • collecting payments
  • check-in and check-out patients in the clinic
  • facilitate patient referrals to other healthcare professionals
  • month end reconciliation of invoices and statements
Qualifications:
  • highschool or college graduate
  • excellent verbal and communication skills
  • strong interpersonal skills, friendly and caring, outgoing personality
  • customer service experience is essential
  • confidence in cold calling
  • must be proficient with computers and excel spreadsheets
  • able to follow directions and take personal responsibility 
  • must demonstrate strong time management and organizational skills
  • ability to work independently and in a team setting
  • passion for learing and dealing with people
  • able to follow through on tasks with attention to detail
  • able to multi-task

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